#1 Indonesia’s Trusted Web SMS Platform
One Platform for Messaging Campaigns Built for Indonesia Businesses
Reimagine how you connect with customers through strategic SMS Messaging Campaign solutions — a unified platform for SMS & WhatsApp in Indonesia.
Reach thousands of Indonesian customers with powerful SMS & WhatsApp messaging campaigns designed for efficiency, reliability, and measurable results. The trusted choice for Indonesian businesses to boost engagement and build long-term connections.
24/7 Customer Support – We're always here to help.
Chosen by Many in Indonesia
Why Choose Our Web Portal in Indonesia?
A single platform for SMS & WhatsApp — built for scale, reliability, and real SMS Messaging Campaign results.
Single Platform, Dual Channels
Manage SMS & WhatsApp from one simple dashboard — trusted by businesses and enterprises in Indonesia and worldwide since 2003.
Indonesia-Ready Compliance
Send your messages with confidence. We ensure full compliance with Indonesian regulations for trusted and credible delivery.
Powerful Campaign Tools
Boost your impact with advanced features like real-time reporting, message personalisation, smart contact management, and flexible scheduling.
Messaging That Adapts
Support for long & Unicode SMS plus two-way messaging for replies, confirmations, and customer care. Run WhatsApp broadcasts without creating groups — ideal for promotions, reminders, and important updates.
Global Reach & Reliability
Run campaigns not only across Indonesia but also to 200+ countries with intelligent routing. Automatic retries for up to 36 hours ensure your message gets delivered, even when devices are offline.
Clear Pricing & 24/7 Support
No setup fees or monthly commitments — just pay-as-you-go credits. Plus, enjoy round-the-clock support via email, phone, and chat. Start risk-free with a 10-SMS trial, no credit card required.
Our Dashboard
Comprehensive Campaign Management Dashboard
Easily manage your SMS Messaging Campaigns in Indonesia with our intuitive web-based dashboard — designed for speed, accuracy, and efficiency.
Delivery Report
Track your campaign performance in real time with detailed delivery reports that provide full visibility and accountability.
Customised Message Personalisation
Boost engagement and response rates by personalising every SMS with customer names, purchase details, or promo codes.
Run SMS Surveys, Contests & Promotions
Create interactive campaigns that gather valuable feedback, reward customer participation, and build stronger loyalty.
Import Contact Numbers via File Upload
Save time by uploading your contact lists directly from spreadsheets — streamlining workflows and reducing manual effort.
Phone Book Management
Organise, categorise, and segment your customer database for highly targeted SMS Messaging Campaigns.
Smart Message Scheduler
Set SMS delivery for the most effective date and time, ensuring maximum reach and campaign impact.
SMS Solutions
Fully-Featured SMS Messaging Campaigns
Our Web SMS platform is packed with powerful tools to ensure your SMS Messaging Campaigns are delivered effectively and clearly — no matter the language or content.
Extended Message Length
Send messages longer than 160 characters as one continuous text, keeping your communication clear and uninterrupted.
Full Unicode Compatibility
Reach customers in multiple languages — including Bahasa Indonesia, Chinese, Arabic, and Japanese — with complete Unicode support.
Interactive Two-way SMS
Move beyond one-way alerts by allowing customers to reply directly to your SMS. Perfect for confirmations, customer support, feedback, and stronger engagement.
WhatsApp Solutions
Activate Global Engagement on WhatsApp.
Deliver highly targeted and effective communications to customers across Indonesia and worldwide.
Transform Business Communications with WhatsApp Messaging
Our platform enables businesses to send high-volume, one-to-many messages that arrive as private conversations — no group chats required. Perfect for promotions, service updates, reminders, and time-sensitive alerts that boost measurable customer engagement.
Expand your global audience
Boost customer interactions
Achieve higher open rates
Enjoy cost-effective communications
Worldwide Messaging
Go Global with SMS Messaging Campaigns
Deliver your messages to more than 200 countries with intelligent routing and full compliance with international regulations. Expand your reach and connect with customers worldwide — all from Indonesia.
Use Cases
The platform accommodates a broad range of use cases and can be customized to meet your precise requirements.
Marketing & Promotions
- Flash Sales & Limited-Time Offers: Create urgency (e.g., '2-hour flash sale starts NOW! Use code FLASH20').
- Discount Codes & Coupons: Deliver exclusive deals directly to subscribers.
- New Product/Service Announcements: Inform loyal customers first.
- Event Promotions & Reminders: Drive registrations and attendance for webinars, sales, or physical events.
- Loyalty Program Updates: Share points balance, reward availability, or special member perks.
- Abandoned Cart Reminders: Gently nudge customers to complete their purchase (use sparingly).
- Personalized Offers: Send targeted promotions based on past purchase history.
Customer Service & Support
- Appointment Reminders: Reduce no-shows for doctors, salons, interviews, etc. (e.g., "Your appointment with Dr. Smith is tomorrow at 2 PM").
- Order Confirmations: Instantly confirm a purchase (e.g., "Thanks for your order #12345!").Shipping & Delivery Updates: Provide real-time tracking info (e.g., "Your package is out for delivery!").
- Support Ticket Updates: Notify users about responses or status changes on their support requests.
- Service Outage Notifications: Inform customers about interruptions and expected resolution times.
- Feedback Requests & Surveys: Send short links to gather quick feedback after an interaction or purchase.
- Billing Reminders & Payment Confirmations: Alert customers about upcoming due dates or confirm successful payments.
- Two-Way Customer Support: Allow customers to text a keyword (like HELP) to initiate basic support or request a callback."
Operations & Logistics
- Delivery Driver ETAs & Updates: Allow customers to track driver location or receive arrival notifications.
- Appointment Confirmations (Interactive): Ask users to reply Y/N to confirm attendance.
- Shift Scheduling & Reminders (Internal): Notify employees about their upcoming shifts or open slots.
- Inventory Alerts: For businesses needing quick stock level updates.
- Field Service Updates: Inform customers when a technician is dispatched or en route.
Hospital and Healthcare
- Public Health Advisories: Disseminate information about local outbreaks, health warnings, or recalls.
- Emergency Clinic/Hospital Notifications: Inform the community about facility closures, diversions, or emergency protocols.
- Blood Drive Notifications & Reminders: Encourage donations and inform donors of upcoming drives.
- Disaster Response Coordination: Communicate with staff and affected public during critical events.
Security & Authentication
- Two-Factor Authentication (2FA/MFA): Send verification codes to confirm user identity during login or sensitive transactions (still common, though app-based authenticators are often more secure).
- Password Resets: Send temporary codes or links to allow users to reset forgotten passwords.
- Fraud Alerts: Notify users of suspicious activity on their accounts (e.g., banks, credit cards).
- Account Verification: Confirm phone number ownership during signup.
Reminders & Notifications
- Event Reminders (Non-Marketing): Reminders for meetings, community events, etc.
- Payment Due Dates: Personal reminders for bills, loans, etc.
- Subscription Renewal Notices: Alert users before their subscription renews.
- Medication Reminders: (Though dedicated apps are often better).
Have Questions?
Frequently Asked Questions (FAQs)
Find quick answers about using Mocean’s Web Portal in Indonesia to run SMS Messaging Campaigns and WhatsApp broadcasts. Learn how to import contacts from spreadsheets, personalise your messages, schedule broadcasts, and track delivery in real time.
MoceanAPI provides SMS API services, along with APIs for WhatsApp, Voice, Number Lookup, and Verification — plus a user-friendly Web Portal to send SMS Broadcasts and Campaigns with ease.
Yes. Our SMS API supports global delivery to over 200 countries, ensuring your messages are delivered quickly and reliably.
Simply log in at moceansms.com to send bulk SMS without writing a single line of code — perfect for businesses that want a simple, hassle-free solution.
Absolutely. MoceanAPI aligns with Malaysia’s messaging standards, ensuring safe, secure, and compliant communications for local businesses.
Get Started with MOCEAN Web Portal!
Ready to take your business messaging to the next level in Indonesia? Create a free account and try the Web Portal with 10 free test credits. No setup fees, no monthly commitments — simply top up credits whenever you need them.
Let’s Talk – We’re Here to Help
Have questions about running your SMS Messaging Campaign in Indonesia? Email us at sales@moceansms.id
or fill out the form below — our team is available 24/7 to support you.